No lead ignored
Automation and CRM in Melbourne, so no lead gets ignored.
The enquiry that lands at 7pm on a Tuesday gets answered on the spot, not the next morning. Follow-up happens by itself. Every lead lands in one place instead of a lost inbox. And a human is always one step away.
Behind the scenes, disclosed
Triage, not a robot receptionist.
- A human always one step away, never a bot gatekeeping your customers
- Anything customer-facing is disclosed, never passed off as you
- Everything set up in your accounts, in your name
- Month to month, cancel anytime and keep everything
Where the money leaks
Leads don't die at the click. They die after it.
Missed calls, forms answered a day later, quotes never chased. That's the money left on the table, and it's the part that runs itself once it's set up properly.
Captured on the spot
Every enquiry gets an instant, useful reply, day or night. The customer knows they've been heard, and you haven't lost the job to whoever answered first.
Follow-up that happens by itself
Quotes chased, bookings confirmed, no-shows rebooked, reviews asked for at the right moment. The polite persistence you never have time for, done automatically.
Every lead in one place
One simple screen showing who enquired, what they need and what happens next. No more digging through texts, emails and missed calls to work out who fell through the cracks.
The same questions, answered instantly
Hours, pricing, service area: the questions that eat your day get answered automatically, so the calls that reach you are the ones that need you.
Simple enough for your staff
If the tools need a training course, they'll rot. Everything is set up phone-simple, documented, and in your accounts so nothing depends on one person's memory.
Works best with a proper site
Automation multiplies what the site brings in. If the site itself is the weak link, start with web design and wire this in behind it.
FAQ
Before you ask.
Straight answers, no jargon. Anything else, ask us directly and you'll get an honest answer, not a pitch.
Prefer to talk? 0406 862 913
Will customers know they're talking to a machine?
When it's customer-facing, yes, it's disclosed. The automation does triage and the instant stuff; it never pretends to be you, and a real person is always one step away.
Do I need to buy new software?
Usually not much. We work with tools you may already have and keep the stack as small as the job allows. Whatever is set up goes in your accounts, in your name, with the costs listed in your quote.
What does it cost?
Depends what's leaking. Sometimes it's one form and a follow-up sequence, sometimes it's a full CRM. You'll get a fixed written quote for the setup, and anything ongoing is month to month with no lock-in.
What if it breaks or needs changing?
You message Koralis and the person who built it fixes it. That's the whole support model, and it's the same before and after you've paid.
One message away.
Tell us where the leads are leaking. Or call us: 0406 862 913